Frequently Asked Questions

What payment methods do you accept?
  • We accept Visa, MasterCard, American Express, Bitcoin, Discover, PayPal and Shop Pay for online orders.
Do you offer international shipping?
  • No, currently we offer shipping to USA and Canada. Shipping rates and delivery times may vary based on the destination.
How can I track my order?
  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
What is your return policy?
  • We offer a 90-day return policy for most items. If you are not satisfied with your purchase, you may return it for a refund or exchange. Please refer to our Return Policy page for more information.
How do I contact customer support?
  • You can reach our customer support team by emailing or by filling out the contact form on our Contact Us page. We typically respond to inquiries within 24 hours.
Are your products covered by a warranty?
  • Yes, most of our products come with a manufacturer's warranty. Please check the product description or contact customer support for specific warranty details.
Can I cancel or modify my order after it has been placed?
  • Orders can typically be canceled or modified within 24 hours of being placed. After that timeframe, your order may have already been processed and shipped. Please contact customer support as soon as possible if you need to make changes to your order.
How do I choose the right Dyson vacuum cleaner for my needs?
  • When selecting a Dyson vacuum cleaner, consider factors such as the size and layout of your home, the types of flooring you have (e.g., carpet, hardwood, tile), whether you have pets, and any specific cleaning challenges you may encounter. Dyson offers a range of models tailored to different needs, from compact cordless vacuums for quick clean-ups to full-size uprights or canisters for deep cleaning larger spaces.
    Are Dyson vacuum cleaners suitable for pet owners?
    • Absolutely! Dyson vacuum cleaners are engineered to effectively tackle pet hair, dander, and allergens. Many Dyson models come with specialized tools like motorized pet brushes or tangle-free turbine tools designed to effortlessly remove pet hair from upholstery, carpets, and other surfaces. Additionally, Dyson vacuums often feature advanced filtration systems that capture microscopic allergens, helping to maintain a clean and healthy home environment for pet owners and allergy sufferers alike.
      How often should I clean or replace filters in my Dyson vacuum cleaner?
      • To maintain optimal performance, it's recommended to clean or replace filters in your Dyson vacuum cleaner regularly. The frequency may vary depending on usage and the specific model of your Dyson vacuum. As a general guideline, washable filters should be rinsed under cold water at least once a month and allowed to air dry completely before reinstalling. Disposable filters may need to be replaced every 3 to 6 months, or as recommended by Dyson.
        Can I use Ubiquiti products for both home and business networks?
        • Yes, Ubiquiti products are versatile and suitable for a wide range of applications, including residential and commercial networks. Whether you're setting up a small home network or deploying a complex enterprise infrastructure, Ubiquiti offers solutions that can be tailored to your specific requirements. With features like seamless roaming, advanced security, and easy scalability, Ubiquiti products provide reliable connectivity for diverse environments.
          What are the advantages of using Ubiquiti access points over traditional consumer routers?
          • Ubiquiti access points offer several advantages over traditional consumer routers, including superior performance, centralized management, and advanced features. Ubiquiti access points are designed for high-density environments, providing fast and reliable Wi-Fi coverage across large areas with support for multiple simultaneous connections. With centralized management through the UniFi Controller software, administrators can easily configure, monitor, and troubleshoot their network from a single interface.