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Free return in 90 day
You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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We are really enjoying our Dyson - TP04 Pure Cool Tower Air Purifier during these warm days in California. I love the fact that you can control the fan via wifi from anywhere. The fat that it is also an air purifier makes the Dyson - TP04 Pure Cool Tower Air Purifier a big plus. It is elegant looking, lightweight, and very easy to setup via an app.
The Dyson app is also a great tool that lets you know the air quality in your home. The fan has an automatic feature that will come on depending on your adjustments via the app.
The Dyson - TP04 Pure Cool Tower Air Purifier is a bit steep in price, but it performs very well.
This Dyson looks really cool almost like a work of art, and has some pretty amazing features. It features a plastic design and the filter area is metal. Like most Dyson products it's really easy to setup out of the box and I had no problem syncing this to my phone and wifi. It has a remote but also an app that you can download and use to operate the fan as well as track your air quality. That's pretty cool. Can't find the little remote because your kiddo threw it under the couch or ate it? Use your phone. The front of the fan displays clearly what the fan is doing and when you change settings it shows up. The app has a few more settings and displays and allows you to track your air quality to see how well the fan is working and how good/bad your air quality is. The TP04 has an auto setting that ramps up the fan when the air quality drops to low levels, in turn cleaning the air faster. This fan is way more quiet than your conventional box fan. So if you're looking for something to just "make alot of noise so I can sleep better" like my wife, just buy a cheap fan and save money. The purifier/fan seems to work well. After a few days of using the purifier the air in my house did feel like it smelled and felt cleaner.
Would I recommend this to a friend? This brings us to the final point and only reason I took a star off my review, price. It's expensive. As always, when you buy Dyson you are paying for technology and a high quality products with support. This is much more than a fan and although I have never owned a really nice air purifier, this one seems top notch with all the settings and user interface in the app.
This fan is state of the art. Not only does it look amazing but it also does an excellent job cleaning the air with the HEPA filter. It is super quiet even at a medium setting..and the Dyson app shows you exactly how well the purifier is functioning.
The unboxing was probably the hardest part. It was packed so tightly that alone took about 5 minutes. But, after unboxing the setup process was simple and easy. Downloaded the app on my phone got everything setup. I of course love the remote and not having to get up in the middle of the night. The unit is very sleek. The airflow is great, a little noisy in the higher settings, the night mode is also great since it makes the unit quieter at night. I believe this is great for people with allergies. I walked in from outside in heavily pollinated Atlanta, turned my fan on and immediately the fan gave an indication that pollutants and pollen was in the room. It cleared it out and went back to normal levels.
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